Contact us
Consular Services
24 hour emergency phone number: 020 7008 1500
Only call this number out of hours (Mon-Fri: 0900-1800) if you have a genuine emergency.
China Earthquake
If you believe relatives or friends have been affected by the China earthquake see our China earthquake advice
Travel Advice Public Enquiries
Mon-Fri (excluding public holidays): 0900-1730
Email: TravelAdvicePublicEnquiries@fco.gov.uk
I need help abroad
If you need assistance whilst overseas you should contact the nearest Embassy, Consulate or High Commission.
Help for friends and relatives abroad
If you need help because something has happened to a friend or relative abroad contact our Consular Assistance team:
Phone: 020 7008 0210 (Mon-Fri: 0900-1800).
Email: consularassistance@fco.gov.uk
Birth Deaths and Marriages and Overseas Document Search Service
Phone: 020 7008 0186 (Mon-Thurs: 1000-1200)
Email: bmdenquiries@fco.gov.uk
Legalisation Office
Phone: 020 7008 1111 (Mon-Fri: 1000-1200 and 1400-1500)
Email: LegalisationOffice@fco.gov.uk
Passports, Nationality Queries and Visas
If you are overseas and require passport services please contact the nearest embassy.
For general passport queries please contact the Identity and Passport Service:
Phone: 0870 521 0410
Website: www.ips.gov.uk
For nationality queries please contact the Home Office Border and Immigration Agency:
Phone: 0845 010 5200
Email: nationalityenquiries@ind.homeoffice.gsi.gov.uk
Website: www.ind.homeoffice.gov.uk
For all Visa related enquiries and complaints please contact UK Visas:
Email: publicvisaenqs@fco.gov.uk
Website: www.ukvisas.gov.uk
Complaints
If you are unhappy with the consular assistance you have received you can make a complaint:
