This page has key information and advice on how we can help you if a friend or relative dies whilst abroad. There is also advice on what to do if death occurs in suspicious circumstances.
If you are living in the UK and a relative or friend dies when abroad, then you should contact us on 020 7008 1500. If you are abroad, you should contact the relevant embassy, high commission or consulate. You'll find a link to our 'Find an embassy' page to the right.
It is essential that the death is registered in the country where the person died. We can advise you how to do this.
You will need to provide documents from yourself and the person who died, which show your names, dates of birth and passport details.
You will also have to inform the local authorities if the person suffered from an infectious condition such as hepatitis or HIV, so they are prepared when dealing with the body.
You don’t have to register the death with the British Embassy but if you do, you will get a UK death certificate. Local death certificates issued in Australia, Canada, New Zealand, the Republic of Ireland, South Africa and Zimbabwe are suitable for British purposes.
Please be aware that in some countries inadequate storage makes it impossible to get the certificates necessary for transporting a body from one country to another.
We will do everything we can to ensure that you do not hear about the death of close relative through the media.
On rare occasions, where we have to act quickly, we may have to inform you about the death over the phone. We never release the name of someone who has died to the media before we have told the next of kin.
If the person who has died was travelling with a tour company, the company will usually contact their next of kin themselves.
If the death of a British national abroad is reported to us we will ask the UK police to inform the next of kin as soon as possible. Alternatively we will ask our staff in the relevant country to do this if the next of kin are abroad themselves.
In addition to the above support, where there is evidence of suspicious circumstances we can:
offer some basic information on the local police and legal systems.
In many countries the authorities and courts will refuse to answer questions from British consular staff so we highly recommend you appoint a local lawyer to help you. Please note that we cannot :
Please also be aware that the standard of investigative procedures and police expertise varies greatly around the world. We will however consider making an appropriate representation to the local authorities if there are concerns that they are not carrying out the investigation in line with local procedures.
You should appoint one family member to liaise with us as the case continues. Your local police force may decide to appoint a Family Liaison Officer to help you if the investigation is ongoing.
You'll find some links to the websites of helpful support groups in the box to the right.