Arrest or detention

If a relative or friend tells you have they been arrested abroad contact us on 020 7008 1500.

British nationals arrested abroad should contact the relevant British Embassy, High Commission or Consulate. You're entitled to do this whichever country you are in. 

> Find an embassy abroad

If the detained person wants us to, we can tell their family or friends that they have been arrested or detained. 

We can't provide details of the arrest without the detained person’s permission.

We'll aim to contact the detained person within 24 hours of being told of their arrest and if they want, we'll aim to visit them as soon as possible.

Our staff are there to support arrested British nationals. We aim to be sensitive and non-judgemental. We treat all prisoners the same regardless of what crime they are being held for.

What we can do to help:

• provide general information about the relevant country, prison conditions and the local legal system, including whether local legal aid is available
• provide a list of local lawyers and local interpreters
• make sure any medical or dental problems are brought to the attention of the police or prison doctor
• take up any justified complaints about ill treatment, personal safety or discrimination with the police of prison authorities
• send money to prisoners from their families - in some countries we can also help British prisoners buy prison ‘comforts’ with money sent by their family and friends
• we can also send messages between prisoners and their families
• put prisoners in touch with the prisoners’ welfare charity, Prisoners Abroad (external site)
• if it is possible, provide information on how British prisoners may apply for transfers to a UK prisons.

We'll consider approaching the local authorities if we feel that a British national is not being treated in line with internationally-accepted standards regarding fair trials and prisoners’ rights.  

We aim to visit prisoners in European Union countries or in Iceland, Liechtenstein, Norway, Switzerland, Canada, the US, Australia and New Zealand once after sentencing and then after that if there is a real need. In other countries we aim to visit once a year, although we may visit you more often if necessary.

But we cannot:

• get a British national out of prison or detention, or get them special treatment because they are British
• offer legal advice, start legal proceedings or investigate a crime
• pay for any costs incurred as a result of being arrested
• forward prisoners parcels sent by family and friends
• prevent the local authorities from deporting a British national upon release.

Dual nationals

If you are a dual British national in a third country (that is, a country of which you are not a national) and hold a valid British passport, we will offer you our full support.

If you are a dual British national in the country of your other nationality (for example, a dual US-British national in the US), we would not normally offer you support or get involved in dealings between you and the authorities of that state. We may make an exception to this rule if, having looked at the circumstances of the case, we conisder that there is a special humanitarian reason to do so.