Sub Saharan Africa

Insurance

 

We recommend that you obtain comprehensive travel and medical insurance before travelling, including cover for medical evacuation.  You should check any exclusions, and that your policy covers you for all the activities you want to undertake, especially extreme adventure sports or wildlife activities.  Remember that failure to declare a medical condition could render a policy invalid.  For more general information see Travel Insurance.

If things do go wrong when you are oversees then this is How We Can Help.

Registration

Register with our LOCATE service to tell us when and where you are travelling abroad or where you live abroad so our consular and crisis staff can provide better assistance to you in an emergency.  More information about registering with LOCATE can be found here.

 

Money

There is a high incidence of credit card fraud and fraud involving ATM's.  Users of ATM's should be vigilant to ensure their PIN number is not observed by others when withdrawing money.  Offers of assistance from bystanders should be refused.  Do not change large sums of money in busy public areas.

Closely protect any documents containing details of credit card, PIN numbers and bank accounts.

Contact Details

British High Commission, Pretoria

Consular Section:

Liberty Life Place,
Block B,
256 Glyn Street,
Hatfield,
Pretoria 0083

Postal Address:
PO Box 13611 or 13612,
Hatfield, 0028

Telephone enquiries:
(Local time): Mon-Thur: 07:45-15:45; Fri: 07:45-13:00;
(GMT): Mon-Thur: 05:45-13:45; Fri: 05:45-11:00.

Visa Section:

Tel: 012 421 7082;
Fax: 012 421 7888;
E-mail: Visa Enquiries

Opening hours:
(Local): Mon-Thur: 07:45-12:00; Fri: 07:45-11:00;
(GMT): Mon-Thur: 05:45-10:00; Fri: 05:45-09:00

Passport Section:

Enquiries:
Tel: 012 421 7801;
Fax: 012 421 7877;
E-mail: Passport Enquiries

Opening hours:
(Local): Submission only: Mon-Thurs: 08:00-12:00; Fri: 08:00-10:30;

Collection only: Mon-Thurs: 13:00-15:00; Fri: 11:00-13:00.

We reserve the right to close the waiting room earlier during busy periods for safety reasons and to enable us to process applications on the day.

British Consulate-General, Capetown

15th Floor,
Southern Life Centre,
Riebeck Street,
Cape Town 8001

Postal Address:
British Consulate-General,
PO Box 500,
Cape Town 8000

Office Hours:
(Local): Mon-Thur: 08:00-12:30 and 13:15-16:30; Fri: 08:00-13:30;
(GMT): Mon-Thur: 06:00-10:30 and 11:15-14:30; Fri: 06:00-11:30.

Consular/Passport Enquiries:

Tel (Switchboard): 021 405 2400;
Fax (Consular): 021 405 2449;
E-mail: Consular/Passport Enquiries

Visa/Passport Section:

Opening hours:
(Local): Mon-Thur: 09:00-15:00; Fri: 09:00-12:30;
(GMT): Mon-Thur: 07:00-13:00; Fri: 07:00-10:30.

Please note that only emergency passports can be issued in Cape Town.  All other passport enquiries should be directed to Consular Section of the British High Commission in Pretoria.

Website:  http://ukinsouthafrica.fco.gov.uk/en/