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Online payments terms and conditions
This page explains the terms and conditions associated with online payments for services related to births, marriages, and deaths offered by the Foreign and Commonwealth Office.
For terms and conditions related to the use of this website please visit our general terms and conditions page
Payment Amounts
Registration: £98.00 each
Certificates: £63.00 each + special delivery fee if applicable for delivery to one address
Certificates of Custom
£63.00 each + special delivery fee if applicable for delivery to one address
Nulla Osta
£63.00 each + special delivery fee if applicable for delivery to one address
Certificates of No Impediment
£63.00 each + special delivery fee if applicable for delivery to one address
Deposits of Marriage and Civil Partnerships
£36.00 each + special delivery fee if applicable for delivery to one address
Local document searches
£128.00 each + special delivery fee if applicable for delivery to one address
Certificates of Good Conduct
£128.00 each + special delivery fee if applicable for delivery to one address
Search of Consular Registers for Naturalisation/Registration Records
£76.00 each
Letter to confirm entry or not
£36.00 each + special delivery fee if applicable for delivery to one address
Search of Consular Registers for entry of birth/death
£63.00
Certificate of entry
£64.00 + special delivery fee if applicable for delivery to one address
FCO Customer Service contact information
bmdenquiries@fco.gov.uk
020 7008 0186
Foreign and Commonwealth Office
Rm. G. 38
London
SW1A 2PA
Return, Refund, Cancellation Policy
• If a customer cancels an application before work is done on it or we are unable to carry out the work requested, they will be refunded in full.
THIS DOES NOT INCLUDE UNSUCCESSFUL LOCAL DOCUMENT SEARCHES OR SEARCHES OF CONSULAR RECORDS
• If they overpay, we will refund the excess.
• Once any work has been carried out (i.e. the application has been sent to post), no refund will be given.
FCO Delivery Policy
• Payment must be taken before any work will be done on an application.
• Any applicable, outstanding excess charges need to be paid before a document is sent to the applicant
• Please ensure you print off the Barclaycard payment confirmation page which shows your payment reference and date and time of payment. This information must be submitted with the rest of your documents, or we will not be able to process your application.