News story

The passport service is changing

The changes are explained in a six minute video produced by the Foreign Office and the Identity and Passport Service.

This was published under the 2010 to 2015 Conservative and Liberal Democrat coalition government

On 1 April, the Identity and Passport Service took responsibility for the overseas passports operation.

The aim is to save money by reducing processing costs, and ensure safety by not moving blank passports around the world.

New passport processing procedures explained

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Published 20 May 2011