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Complete the form below to send us your comments and feedback. Please be specific and copy in the web address of pages where possible.
Known issues
We are currently investigating and fixing these known issues:
- email alerts - some people are not getting the email alerts they have asked for - please include your username and the alerts you are no longer getting so we can help you faster
- LOCATE registration service - some people are having problems registering with LOCATE - the tool does not recognise some email addresses
- Foreign embassies in the UK - our directory of foreign embassies in the UK is missing - this is being rebuilt, but your can download our temporary PDF for a full list
We apologise if you are having any of these issues.
What happens to your feedback?
- we aim to acknowledge your enquiry as soon as possible
- your feedback will be forwarded to the relevant person, team or department
- we may not be able to reply to all comments individually.
Visa enquiries
- 'I am in the UK' - please go to UK Border Agency website
- 'I am NOT in the UK' - please contact your local British embassy or office - Find your local embassy.